At Phil’s Books, we want shipping to be simple and predictable. Here’s how we handle every order:
1. Order Processing
- All orders are prepared within 0–1 business day after payment is confirmed.
- Business days are Monday through Friday, excluding major U.S. holidays.
- Orders placed after 4:00 PM EST will be processed the next business day.
2. Shipping & Delivery
- Paperback orders ship using USPS or a comparable U.S. carrier.
- Most packages arrive within 1–6 business days after shipment.
- Shipping is always free on all domestic orders.
- Ebooks are delivered instantly to the email you provide at checkout.
Additional Notes
- Holiday periods, severe weather, and carrier delays may increase transit times.
- We cannot control carrier-related delays once the package is handed off.
3. Tracking Information
Once a paperback order ships, we email you a tracking number so you can follow delivery progress online.
4. Shipping Coverage
- We ship to all U.S. addresses, including PO Box, APO, and FPO locations.
- International shipping is not available right now.
5. Delivery Issues
If your tracking shows “Delivered” but your package is missing, please:
- Check surrounding areas, neighbors, or your mailbox.
- Contact us within 7 business days so we can help investigate.
6. Address Accuracy
Please provide a complete, accurate shipping address during checkout.
Packages returned due to address errors may require a reshipping fee.
Contact Us
Email: [email protected]
Phone: +1 (603) 714-1290